Rates Refund Request

Things you need to know

• If your property rates are in credit, use this form to apply for a refund of your credit balance.
• Before you start, visit our website to understand if you are eligible for a refund.
• If you’re applying for a refund because you paid too much or paid your rates twice, you will need to upload proof (such as a bank statement or screenshot) that shows:
  • the amount you paid
  • date of the payment
  • method of payment.

Please review your information. If you notice errors please use the numbered page navigation or the ‘Previous’ button to make changes.

If all information is correct, please click the ‘Submit’ button to complete this form.